Our Support hours are between the hours of 9:00am and 5:00pm, Monday to Friday, excluding English public holidays.

Before contacting our Hirumed Support team, please ensure that you have fully investigate the issue using the product help file provided.

For technical queries, please provide as much information as possible.

Here is an example of the questions that may be asked:

> Which Hirumed software programme(s) are you using and version(s)?
> Is the software used over a network?
> Problem description
> Is the problem reproducible?
> Does the problem affect All Users or an individual?
> Does the problem affect All PC's or an individual?

Phone Us +44 (0)1793 854500 selecting Option 1: Technical Support

Email: support@hirumed.co.uk

We look forward to working with you, to help resolve your queries.